Get Started

Note: This page is best viewed on a desktop.

CREATE AN ACCOUNT & GET A PASS

STEP 1. Create a Brainy Pup account by clicking on the Person icon on the top right hand corner, and then clicking on "Create account".

Note: If you joined our waitlist, you will receive an error message when creating an account - that's okay! Please click on "reset your password" in the error message to create a password.

CUSTOMIZE YOUR SHIPMENT & REDEEM TOY CREDITS

STEP 5. Browse our toy box, making note of toy credits required for each toy (we add new items every week!). Each month, you may redeem as many Toy Credits as you have available, selecting up to 3 toys. See how to check your toy credit in STEP 3.

Note: To add a toy to your shipment, click on the toy, and then click on "Add to Cart."

STEP 6. When you are done customizing your first shipment, click on the "Shopping Bag" icon on the top right hand corner to view your customized selection. Click on the drop down selection box to the left of the "Update" button, and select "You can use X credit(s) credits out of X credit(s)". Finally, click on "Check Out"!

Please make sure the "Subtotal" of your cart is no more than your available Toy Credits! If your subtotal is more than your available Toy Credits, we will reach out to you over email to remove some items before we can process the shipment.

TROUBLESHOOTING